I've bought two cars from these guys and for the past couple of years only bring my car to them for work and inspections. Where other shops in the area have tried to take advantage, telling me I need tons of expensive repairs, Norm's tells me straight, and doesn't try to upsell me on unnecessary things.
Norms is the best in customer service always
Excellent, one of the best car buying experiences I've had. Thanks for working with us, glad to have an updated car.
They're always helpful, friendly and professional
I have bought my last 3 vehicles from Norms. Always great to deal with, whether it is service or sales. Honest and fair.
Good place to do business. I have bought 7 cars from them over the past 20+ years. All the staff are friendly, knowledgeable, and courteous. No pressure salesperson. Easy and quick. ๐๐ผ
Honest, low pressure and easy to work with.
Carmine was great to deal with when I bought my used jeep. Very easy to work with and very accommodating. Ross Jr was so nice and fixed anything that was wrong. I would buy another car here and recommend them to my friends.
Great salesman Thom Thomas got us in the van my wife wanted and got our payments in our price range. Thanks to Thom my wife and kids will be safe. We thought for sure we wouldn't get approved.
Thom and Chris worked with me to figure out how to get me into a great, safe, and affordable car. Want to buy from a place that wants to keep your business for decades? Go see what Norm's can do for you.
Our experience with Norm's has been excellent. It's a no-pressure place offering plenty of opportunity to test drive. We found the prices fair. My first purchase from Norm was 1986 and have bought several vehicle there since. He in business for the long- haul and stands behind the product.
Excellent service from salesman Chris. Very relaxed human to human conversation about vehicles and prices. Not pushy. Car I found was older but in great condition. Highly recommended.
Norms cars was like a breath of fresh air when compared to most dealerships. Pick a car, drive it, fall in love with it and drive off in less than 15 minutes! Absolutely no pressure or sales tactics; YOU decide what you want and the prices there are considerably less to the high pressure steal your money dealerships! Ask for Thom or Chris because they will make it happen and in less than 15 minutes! I can see why they are a 5 star dealership!
I dealt with Matt, he was easy to work with, more a person than a car salesman. They were willing to work with me, it was a very stress free situation, especially when dealing with a big purchase. Car is running great so far and I have no complaints. In my experience, I'd definitely recommend to other folks out there
Quality used cars at reasonable prices. Quality mechanics to keep those cars on the road.
Absolutely best car buying experience ever!! We worked with Tom and he was amazing every step of the way! I Absolutely appreciate there hard work at getting me into a car I not just needed but something I wanted!! Thanks again!!
Terrific experience buying. Recommended
Best used car experience thus far.
Matt was awesome, the entire experience was quick, and painless, with a sprinkle of humor. Much appreciated since I hate car shopping!
Quick service and reasonable price!
Buying process couldn’t have been easier! Fair prices and quality vehicles. Matt and Katie were wonderful to work with. Norm’s will continue to have our business 100%
Norm's has treated me incredibly well, from my initial purchase of an '07 Forester 4 years ago, to my upgrade to a '16 Forester just this week. Sales staff worked hard to get me the best financing and get me into my new (to me) car as quick as possible. The service staff for the past 4 years has been fantastic, giving me honest repairs and being upfront about expenses and labor costs. That's why I keep making that drive to Wiscasset from Portland. They're just that good. Thanks, Norm's, for keeping my mountain adventures going!
My wife and I just bought a used Jeep grand Cherokee at Norms trucks and we couldn’t be happier. The salesperson Chris was great and extremely helpful trying to get us the best financing deal. I totally would recommend anybody to stop in at norms if you’re looking for a quality used vehicle.
Great service, helped me find a Subaru that I really enjoyed. Work with Chris if you can, he was really patient and helpful for me but I’m sure the rest of them are great too! You really can’t go wrong here.
Great salesman Thom Thomas got us in the van my wife wanted and got our payments in our price range. Thanks to Thom my wife and kids will be safe. We thought for sure we wouldn't get approved.
Our experience with Norm's has been excellent. It's a no-pressure place offering plenty of opportunity to test drive. We found the prices fair. My first purchase from Norm was 1986 and have bought several vehicle there since. He in business for the long- haul and stands behind the product.
Excellent service from salesman Chris. Very relaxed human to human conversation about vehicles and prices. Not pushy. Car I found was older but in great condition. Highly recommended.